Virtual Customer Representative
Experience seamless and scalable support tailored to teams of all sizes. With no contracts required, enjoy top-tier service to elevate your customer experience today!

What can you assign your
Virtual Customer Representative?

Live Receptionist
Large companies rely on our reception services to manage incoming inquiries for HR teams, ensuring efficient handling of employee queries and seamless communication within the organization.
Restaurants and grocers trust us to handle customers' pickup orders seamlessly over the phone, ensuring a convenient and satisfying experience for their patrons.
We assist businesses in securely collecting payment information and processing transactions over the phone, ensuring a seamless billing experience for your customers.
We can assist in qualifying leads based on specific criteria, conduct phone intake processes, and seamlessly add them to your Customer Relationship Management (CRM) system, streamlining your lead management workflow.
Empower us with your FAQ and common support insights, and we'll manage customer support with excellence.
Small and medium-sized businesses (SMBs) rely on us to manage incoming calls, address frequently asked questions (FAQs), and facilitate bookings efficiently.
Businesses that rely on appointments use Wing to help customers schedule appointments.

Customer Service Representative
We can facilitate round-the-clock chat support to ensure exceptional Customer Satisfaction (CSAT) scores for your business.
We're equipped to serve on your customer support hotline, complementing your existing team and delivering exceptional service to your customers.
Effectively escalate and resolve support emails and tickets within your Customer Relationship Management (CRM) system, ensuring prompt and satisfactory resolutions for your customers.
Capable of answering critical questions and guiding customers seamlessly through the onboarding process, providing invaluable support every step of the way.
We can provide 1 Customer Service Representative (CSR) for after-hours support, or assemble a dedicated team to ensure 24/7 coverage, meeting your specific support needs effectively.

IT Helpdesk Support Agent
Our IT support agent utilizes online ticketing systems such as Freshdesk to efficiently track and manage customer support requests, ensuring timely resolution and customer satisfaction.
Our assistant excels at addressing critical questions and guiding customers seamlessly through the onboarding process, ensuring a smooth and successful experience every step of the way.
IT helpdesk agents are adept at promptly attending to support calls, troubleshooting technical issues, and resolving client concerns in real-time, ensuring minimal downtime and optimal productivity.
Something missing?
Count on our flexible VAs to accommodate! 😉
Namo Padmavati
Virtual Customer Representative Pricing?
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NOTE: Payment Only Upon Job Completion, Guaranteed.
VCR Part-Time
$899/mo
- 80 Hours per month
- Dedicated Assistant
- Customer Success Manager
- Free replacement
- Rigorous quality control and supervision
- Your timezone - Any hours you want
VCR Full-Time
$1499/mo
- 160 Hours per month
- Dedicated Assistant
- Customer Success Manager
- Free replacement
- Rigorous quality control and supervision
- Your timezone - Any hours you want
Getting Started is Easy
Kick-off work in less than a week.
#1
Choose your VA service pricing plan
#2
Meet Riya!🫰
#3
Schedule a kick-off date
Show work stress the exit door
Why hire a VCR from Namo Padmavati?
Attentive
We make sure your customer complaints, feedback & grievances are heard & recorded for immediate resolution.
Punctual and Professional
Count on us for reliable & timely task completion, providing you with the well-deserved peace of mind.
Personalized Solutions
If your business isn’t a cookie-cutter venture, unless you actually make cookie-cutters, neither should our services to you be so.
Clear Communication
Experience smooth collaboration with direct
communication channels.
Expect no hiccups!
Data Security Priority
We ensure bank vault-level security of sensitive information, business data, and intellectual property.
Budget-Friendly Support
We love your wallet so much that we’d hate to burn a hole in it.
Let's talk about your next project!👋
You’re just a click away from seamless assistance for your business.