Who can refer?
Clients, partners, friends of the business: anyone who knows a founder or team that's buried in operations. The client bonus is for existing clients, since it's money off your own service.
What counts as a referral?
A business that's new to us, which you introduce before they get in touch, and which signs up within 90 days. Just email us or copy us in, so we know it came from you.
How long do I keep earning?
For as long as the client stays with us. Every month a full-time client you referred pays us, you earn $50. For a part-time client, $25.
What if an hourly client upgrades?
You get $50 when they start on hourly support. If they move to part-time or full-time, you start earning $25 or $50 every month from then on.
How does the client bonus work?
If five businesses you refer start full-time or part-time support in the same month, you get 50% off one month of your own services. Seven, and that month is free. Hourly referrals don't count toward the bonus.
How and when do I get paid?
Within 15 days of the end of each month, for what your referred clients paid us that month. We pay in US dollars by bank transfer, Wise or PayPal, or as a credit on your invoice if you're a client.
What if the client leaves?
Your payouts for that client stop when they stop being a client. The full details are in our referral terms.